School Based Helpline

SCHOOL OPERATING HOURS

During school operating hours, students should contact the School-based Helpline for any SLS/DMA/Student iCON account queries including all access matters such as password reset and unlocking of accounts.

School-based Helpline : +65 8940 8022
Mondays - Fridays : 7:30 am - 4:00 pm
Email : cckss@moe.edu.sg
Whatapps : +65 8940 8022

For other matters, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, they should include their full name, name of school and form class.

Non-School Operating Hours

Students can only contact the SLS Helpdesk outside the school operating hours.

SLS Helpdesk: 6702 6513

Mondays - Fridays: 4:00 pm - 9:00 pm Saturdays: 9:00 am - 9:00 pm *Closed on Sundays & Public Holidays

Alternatively, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, they should include their full name, name of school and form class.